Return Window
- Customers may request a return within 30 days of receiving their order.
- Returned items must be in their original condition (unused and undamaged) to qualify for a refund.
- Return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
Refund Processing
- Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
- Approved refunds are processed within 10 business days.
- Refunds are issued to the original payment method used at checkout.
- Please note: depending on your bank or card issuer, additional time may be required for the funds to appear in your account.
Exchanges
- We do not currently offer direct exchanges. If you wish to replace an item, please return the original product for a refund and place a new order.
Contact Information
If you have any questions about returns or refunds, please reach out to us:
- Email: support@merchantcentershop.io
- Phone: +1 (605) 658‑3450
- Location: Q3MF+5F Vermillion, South Dakota, USA